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Microsoft

Benefits & Impact
  • Delivered a S&OP Process Playbook for central and area planning

  • Created decision frameworks

  • Fully digitized process content

  • Built a data model using SQL Server Analysis Services

A plan to support a new hardware product line at an iconic software company 

When Microsoft released the Surface 2-in-1 Detachable PC and related accessories, they chose to use new selling channels and distribution methods. The company’s applied its standard planning processes, which were optimized for selling enterprise software, not the new hardware products and retail channels. Microsoft saw an opportunity to create appropriate forecasting and inventory planning processes, designed specifically for their new business


IBP2 worked with Microsoft teams to design and deploy global consensus planning, which covered multi-channel and multi-tier distribution. The digitized planning processes and decision frameworks enabled successful growth of the Surface products to become a billion-dollar brand and redefine the PC industry

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